Transport documentation (Invoices - Delivery Notes) - EDI

We pay a lot attention to the documents that accompany our deliveries. They must be correct and easy to understand. This is another of the parameters that we use to measure customer satisfaction in the questionnaire sent out periodically to a sample group of customers.
Transport documents for foreign Customers are written in English and Italian. Descriptions of the items sold are translated into English, German or French at the Customer's request.
Invoices are sent directly to the e-mail address indicated by the Customer. This way we receive contact details in a pdf file at the beginning of the month after delivery and they can be entered into our digital memory.

For many years we have been using the Electronic Data Interchange (EDI) - a sophisticated electronic transfer system between customer and supplier based on the international standard Edifact. The data transferred are processed automatically by the recipient's IT system with no need for manual intervention.

We are currently equipped to receive orders under the DELFOR system and can send delivery lists by DESADV and invoices by INVOICE.

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